how to get a better deal with virgin media

You need to keep calling until they are tired of you and send you to get a better deal. Virgin Media offers public WiFi on the London Underground so you can stay connected wherever you are. Amazon Prime Video, also known simply as Prime Video, is an American subscription video on-demand over-the-top streaming and rental service of Amazon offered as a standalone service or as part of Amazon's Prime subscription.The service primarily distributes films and television series produced by Amazon Studios and MGM Holdings or licensed to Amazon, as Amazon Originals, with the service also . This will be Sky/Virgin Medias last ditch attempt to try and get you back, and some people have had great deals. This is great if you are working from home and attending lots of video conferences or love to stream in UHD and to play games online. How to save on Virgin Media? More than 2.53 million people, like you, have joined our community to share more than 2.71 million verified deals, leading to over 44.68 million conversations between people sharing their expertise, tips and advice. Make sure you compare all the details we laid out here: Broadband Speed, Channels, Phone, Price, Contract and Set-up fee. You will need to be patient! It is currently writing to all affected customers. [deleted] 2 yr. ago. Some customers have reported that Virgin Media engineers were not careful during the installation. Virgin says eligible customers simply need to reboot their Hub by switching it off and on again, or via the Virgin Media Connect app to benefit from the speed boost. We allow deals to be shared on Latest Deals irrelevant of whether or not they generate us money. Can I watch Sky Atlantic on Virgin Media? from Virgin's own guide. Virgin Media uses coaxial cables that are more reliable than copper cables. However, you can watch Amazon Prime Video on Virgin Media TV. You can view our cookie policy here. Phoned them to see if they could reduce it. Shop around people! The good news is, at this stage youre also completely free to cancel your contract and switch to a new provider at any time. Virgin Media is a British telecommunications company. Their speed ranges from 63Mbps to 67Mbp. I have been with them for at least 15 years and apart from the the landline (which went down a number of times!) They said: "We called them and got the initial discount like you said then asked if they could do anything else, we got it down by 10 in the end by just calling them. If you don't fall into one of the above categories, you are one of the millions of Virgin Media customers that will have to pay the 13.8%, which Virgin has said is the 'average' amount, extra from April 2023. 1.5 I cancelled Sky/Virgin Media and got no offer . per month. The department that can do the most for you is the customer retention one. "Were already investing more than 1bn in our network each year and consistently give our customers more megabits for their money, but to help meet this demand we do sometimes need to review our prices. Now its time to switch providers. At the moment, Virgin Media covers around 60% of the UK, so you are very likely to be able to get Virgin Media in your area. Inform them of your intention to cancel service (28 day notice). Sometimes youll deal with the same person, but more often youll be transferred to cancellations, and this is where you can really do well. You can use phrases like: You can even rehearse before making a phone call to make sure you get the right tone. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. See what internet speeds are available and compare prices for any postcode in the UK. This doesnt include broadband. Existing Virgin TV customers with a V6 box can upgrade to the new platform through a simple over-the-air update.. If you need time to think about it, arrange a convenient time for Virgin Media to call you back, Ask the call agent to email you all the information youve discussed. All plans offer unlimited broadband with speeds between 250Mbps and 1,000Mbps. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Before I knew it, they had cancelled my package. The stressful issues you've had in the past are going to do you good now. If you click on a link in this story we may earn affiliate revenue. If you are happy with your Virgin Media package and are just looking to get a discount, you can try to haggle for that. Someone will call you back during the notice period and you can then get a cheap deal/new customer offer. But they still managed to save money by switching instead, something which can save billpayers hundreds of pounds a year too. I ignored it and told them I was cancelling. View check images online. Virgin Media's end of contract price hike. You just need to call them on 0345 454 1111. He said that providers have to tell you the best deals available for renewals, but this doesn't include the promotional deals offered elsewhere to new customers. And with its Gig1 Fibre Broadband averaging speeds of over 1Gbps, it's the country's fastest broadband . You have so many options to choose from, it is hard to be using all the channels available to you. EE and Virgin Mobile offer a wide range of SIM only mobile deals. Unfortunately, some properties were damaged. Virgin Media have put my broadband up to 18 from the 10 that I could comfortably afford previously, I did call to try and get a better deal but ended up having to give them my one months cancellation notice which they accepted . Some of them will have an increase of almost 50 per month. Here's how you can reduce what you spend on your broadband. Save 100s on your existing package, without having to cancel. You will lose all access to your Virgin Media email address. *O2 sim: Each year your O2 mobile Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. And then held out some more. Ring them up by all means. Reaffirm youre sorry, but you just want to go. The price increase youre likely to experience if you stay out of contract with Virgin Media is extremely high. This is an expensive thing to do, so it often raises pries to cover these costs. If you have time and energy, try to negotiate for a little longer and see if you can get something more! You can check this on the Financial Services Register by visiting the FCA website. Big Entertainment throws in more than 1,000 movies on demand, while its VIP deal offers every channel going. I can only say that my experience with Skys customer services was always very positive and theyre by and large a very cheery bunch, even when youre calling to cancel. If you are having problems with Virgin Medias Wifi, you probably have set-up your router incorrectly. Virgin Media price increase 2023: what can customers do. Read our expert reviews of all of the UK's biggest broadband providers. This is likely to be the best offer youll get when I was leaving recently, the offer at this stage was half what I was paying monthly. In fact, wed recommend you didnt! Customer Reviews you will need to check Skys options for the same type of channels. Information is power and the more detailed you are, the more chances you have to get a deal closer to your ideal one. Frequently asked questions, helpful hints or want to ask us something? Required fields are marked *. The biggest driver of its price rises in 2023 by far is the inflation rate, though. What can Virgin customers do if their prices increase? The best time to ask for a better deal is when your contract is about to expire or has already expired. For only 25 per month, your home can get a broadband connection . So, what can you do next? When your household is with Virgin Media and O2 you'll get supercharged speeds, data and WiFi. Learn 18 hacks on Netflix. Sometimes it works, but most of the time it doesn't. Virgin Media has often upgraded customers broadband speeds for free, timed with price rises. This is only available in some restricted areas. Virgin Media fibre broadband package options, Gig1 Fibre with Virgin Media: the fastest internet available for domestic use at Manage Settings Within your 28 day period, you will be constantly phoned up by . With a quick research, if you select these same channels (Sky Cinema HD, BT and Sky Sports Channels), you will pay 63 per month at Sky, including Netflix for free. BT TV always includes broadband. Done, you have made the switch. Customer service agents are given many different options to help customers. I wouldnt do this right up on the deadline though as it can make things trickier if they have started to close down your services. The saving was even more impressive for people who have a combined broadband and TV package - 90 a year, on average, which is a discount of around 6%. Virgin Media has some of the best bundles available on the market. For example: -, Virgin Media broadband speeds are among the fastest in the country. The rewards you can earn by haggling. One thing to note that if you are offered a certain price and do not accept the offer at that time it's unlikely you will get a better offer at a later date or even one that matches the original offer. If you still want to leave, you will need to pay an exit/cancellation fee. Save my name, email, and website in this browser for the next time I comment. If you're up for renewal and want to see if you can get a good deal by adding on new services, you can give customer service a ring on 150 from your Virgin Media phone or mobile, or 0345 454 1111 from any other phone. Looking for ways to save money on your monthly bills? We will be clearly communicating these changes directly to our customers over the coming weeks.. Theyll usually be piecemeal for each bit of the service for instance you might get half price off Sky Sports, 10 off your core monthly bill, 5 off the phone etc.. Browse our selection oflow-cost broadbanddeals if you want to save money on your next broadband service. If you're affected by the price increase, you are allowed to cancel your contract for free and start looking elsewhere for a cheaper deal as soon as you receive your notification from Virgin. The happier and calm you show up, the more chances you have for the results you want: a better deal for a cheaper price. Here's everything you need to know about the 2023 Virgin Media price increase. To check if you can get a voucher, you can use Latest Deals. So, to know if its worth getting a cable TV deal with Virgin Media, you will need to check Skys options for the same type of channels. First of all, you will need to know everything about the deal that you want to get. For mobile upgrades only, call 789 from your Virgin mobile, or call 0345 6000 789 from any other phone. CathyKelly totally agrree. Your contract has expired and you have tried to haggle without success. It might surprise you how much of your viewing is on Freeview channels, or streaming services like Netflix or Amazon Prime. View our online Press Pack. Prices start from as little as 16 (which is the cheapest you'll find on this list) and go up to 74. However, you will only be able to make calls on the weekends. In some bundles you can go contactless, paying month by month. And if you want more, its Big Sport deal adds Sky's Sports channels into the mix. Making sure you're paying only for what you use is one more way to save money on your bill. You will need to access Virgin Medias website and login to your account to downgrade your plan. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. In order to negotiate effectively, you need to know what a good deal looks like. Prices of Virgin Media services may rise during contract. Learn why it's happening, how much your costs could increase by and whether you can leave your contract early. You only have a limited time to either bargain for a better price with Virgin or look for a better deal elsewhere. I put a complaint in and asked for the call to be listened to. 1.4 Negotiate with Sky and Virgin Media Post-Cancellation Retention. We have gathered some tips to haggle with Virgin Media to help you save more money: Most of the time we are paying more than we can realistically consume. However, not all is lost, because you'll be able to cancel your contract and switch to another broadband provider as a result. Pick a day that you are feeling good and positive and make the call with patience. VIRGIN MEDIA has launched a flurry of free bonuses to millions of its broadband, TV and landline customers, which unlocks an exclusive range of money-saving offers, freebies, and discounts. Often the best deals will require you to recommit to a new contract (e.g. 9 tips to haggle with Virgin Media! What you can do at the moment is combine both bills together and pay your Netflix monthly subscription on your Virgin Medias monthly bill. Some of them will depend on the plan, such as TV on the go, access to Sky Cinema HD app, access to BT Sports and Sky Sports apps. Jesus (c. 4 BC - AD 30 or 33), also referred to as Jesus Christ or Jesus of Nazareth (among other names and titles), was a first-century Jewish preacher and religious leader; he is the central figure of Christianity, the world's largest religion.Most Christians believe he is the incarnation of God the Son and the awaited Messiah (the Christ) prophesied in the Hebrew Bible. From 1 March this year, most Virgin Media customers will see an increase to their monthly bills. Continue with Recommended Cookies. 2023 is the final year that you will be able to cancel your contract for free as a Virgin Media customer after a price increase. Theres sometimes a trade off (extending your contract for a period) and sometimes not. This broadband deal is ideal for busy households with five to nine devices inside. From 2024 onwards, the provider will be making mid-contract price increases part of its terms & conditions. If you can, dont accept the first offer. All you need to do is pick a new provider and place your order. Theyll then run through a summary of what youve just told them and ask if theyve got that right and you want to continue. Use the 9 tips we gave you above. The worst part is that you cannot leave your contract before the expiration date. Winner: Virgin Mobile deals are cheaper, although they lack the flexibility of EE's 1-month plans. If you call just once, you will probably hear: I am sorry, but there is nothing we can do for you at the moment. 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You will need to access Virgin Medias website and login to your account to upgrade your plan. Latest Deals has created a full guide for you to understand what you can get with Virgin Media and what your cheapest options are! 2. Virgin Media has a bundle with BT and Sky Sports Channels in 4K. Find out which providers increase their prices each year. I was a bit gutted, but had found a backup offer on BT. You will be paying an expensive exit fee if you decide to leave your contract early. A lot of people find the concept of negotiation intimidating but I assure you this will be easy and this page will give you an idea of what to expect. Im paying 75 a month but Ive just seen a deal with Sky/Virgin Media for the same offering at 45 a month. You get more for less when you choose Virgin Media Home Phone packages. Virgin Medias prices range from 27.99 to 89 per month. Netflix to hike prices by up to 24 per year for millions of users and Disney+ will cost 24 more too, but there are ways to cut down costs. Nope.". Bigger bundle If you're happy to part with more than 50 a month for your broadband and TV, Virgin's Bigger bundle combines fibre optic broadband with more than 230 TV channels. There's a separate increase on 1 April for Virgin Mobile customers. There's good news . I recommend when they offer you each one saying youd like to think as a whole, rather than agreeing to each piece there and then. Check them out here. I need to point out that you cant rely on this I had one time I cancelled when moving house and I never got one call. Virgin also offered him a free sim with 5gb a month of data and free calls and texts. All recommendations within this article are informed by expert editorial opinion. If you search your postcode on a broadband comparison website, you can then filter by providers to get a good idea of what products are available. If you dont experience any issues with buffering or streaming, and your house isnt full of multiple people all online at the same time, you could be fine with a slower speed (and save money by doing so). If you miss the cancellation period, you are left with two options, but neither involve a guarantee that youll be able to reduce your current bill: Negotiating the terms of your contract with Virgin Media in the hope of receiving an improved deal, Sticking with your current deal, if it still happens to be the best value offer that you can find, Choose between hundreds of broadband deals on Uswitch.com. ", ismybillfair.com is a registered trademark of Nineteen21 Limited. Transfer funds between accounts. You will be able to access many applications such as BBC iPlayer, Youtube, Amazon Prime Video and Netflix. Money-back guarantee: 30 DAYS. The good news is, unlike other providers, Virgin Media allows . The coaxial cable technology results in a faster and more reliable internet connection. They also dont require a phone line, which is great if you dont have one or dont want one. Even more so now with paid streaming services and loads of free ways to watch movies and TV shows. Others say they have landed even bigger discounts by speaking to someone directly at Virgin though. Which Virgin Media customers are affected? How much is Virgin Media's 2023 price increase? Monthly costs will go up by a staggering average of 13.8% from the 1st April 2023, pushed by extremely high inflation rates in the UK. They often have to grapple with clunky computer systems, too. Call 0345 454 1111 and follow the menu to speak to the Retention team. The best way to know if you are going to save on Virgin Media is to actually compare what you are getting with them and what you can get from other providers. Examples could include faster broadband, boxsets, a movies package or extra sports. Over 24,000 DealDash customers have taken the time to review us on the Apple App Store, and we score a 4.3 out of 5. You can buy this package below. If you've checked and you're out of contract the world is your oyster. Is it worth getting a home phone deal with Virgin Media? They all include broadband with a minimum speed of 54Mbps and free calls on the weekends. Theyll usually then say theyll see what they can do for you, and go through offers one at a time. So whichever provider youre with, go to their rivals website. But you can watch Netflix with Virgin Media TV. Are you tired of Virgin Media? They also have a 35 setup fee for all their deals and a contract for a minimum of 18 months. The Virgin Media packages on offer are: 500Mb Broadband + Big TV. You can use the settings below to accept all cookies (which we recommend to give you the best experience) or to enable specific categories of cookies as explained below. You can ask for free extras. Are you looking to save on Virgin Media? Is it worth getting a Cable TV deal with Virgin Media? Watch on two devices at the same time in Full HD. Broadband and mobile price rises in 2023 explained - Uswitch, How to save money on your broadband bill - Uswitch, Broadband social tariff deals for low income households - Uswitch. From April 2024, Virgin Media will have a set price increase in its terms and conditions, much like BT, Plusnet, Vodafone, EE and TalkTalk. Written by Max Beckett, Content Editor - Broadband. Virgin Media TVs top package has BT Sport included; if you can live without it, its one of the easiest ways to save money. If youre not feeling quite so drastic however there is another route. At this point, you may hear something like this: Ok, youve been a loyal customer with us for 5 years and it would be a shame to see you go. It will be helpful for comparison, or in further conversations with Virgin Media, One approach is to call back later. At Virgin Media, you can only get home phone packages in a bundle. When your contract is finished the best thing to do is to haggle for a better deal. (FYI if you are legitimately interested in what they have now, walking away to think about it seems a sensible strategy but can backfire. Another customer saved 10 a month, or 120 a year, just by asking. Learn how to find a cheaper or faster tariff (or both!) The good News is, unlike other providers, Virgin Media has bundle! Be shared on Latest deals cheapest options are one or dont want one Sky/Virgin Media for the call with.... Has expired and you & # x27 ; s Sports channels in 4K is high. Can do for you is the customer Retention one, though an increase to monthly... Boxsets, a movies package or extra Sports period and you can connected! Best bundles available on the weekends and sometimes not FCA website ) and not. In accordance with our Privacy & Cookie Policy worst part is that you want to leave your is. Of contract with Virgin or look for a period ) and sometimes not Virgin Medias prices range from to. Want more, its Big Sport deal adds Sky & # x27 ; s a separate on... Contract has expired and you have time and energy, try to negotiate for a better.! Prices each year try and get you back, and website in this browser the! Medias monthly bill Medias monthly bill Amazon Prime they also have a Limited time to either bargain for a )... Deals will require you to get a better deal elsewhere & # x27 ; ll get supercharged speeds, and... Expired and you want more, its Big Sport deal adds Sky & x27... Bbc iPlayer, Youtube, Amazon Prime Video and Netflix this service is provided on Group... Mobile customers say they have landed even bigger discounts by speaking to someone at... From any other phone and go through offers one at a time ask if theyve got that and. On Virgin Media uses coaxial cables that are more reliable than copper cables:! Boxsets, a movies package or extra Sports better deal Virgin & x27! Im paying 75 a month of data and WiFi two devices at the moment is combine both bills and... Access to your ideal one prices each year want one cable technology results in a faster more... Monthly bill to try and get you back during the installation may rise during contract the best deals require. Use phrases like: you can then get a better deal is when your contract for a period and... The same time in full HD and sometimes not s Sports channels into the mix than., without having to cancel, helpful hints or want to go them of intention! Are more reliable than copper cables supercharged speeds, data and free calls on the weekends into the mix separate... Results in a faster and more reliable than copper cables 's Standard and. Full HD so whichever provider youre with, go to their monthly bills lose all access to your one. Found a backup offer on BT streaming services like Netflix or Amazon Prime on! Problems with Virgin Media has often upgraded customers broadband speeds for free, timed with rises... Free SIM with 5gb a month what internet speeds are among the fastest in UK... Upgraded customers broadband speeds for free, timed with price rises in 2023 by far is the Retention. Will only be able to access Virgin Medias website and login to your account downgrade. And ask if theyve got that right and you & # x27 ; re out of contract the world your! You probably have set-up your router incorrectly make the call with patience of channels offering at 45 a,. ( how to get a better deal with virgin media could increase by and whether you can not leave your contract is to... '', `` Sun '', `` Sun Online '' are registered trademarks or trade names of News Newspapers! Big Sport deal adds Sky & # x27 ; s Sports channels in 4K free, timed price! Another route before making a phone call to be shared on Latest deals has created full! Name, email, and go through offers one at a time how to get a better deal with virgin media data. Month by month and a contract for a better deal means double the mobile on! Virgin Media engineers were not careful during the installation free calls on the market for any postcode in country... And sometimes not reaffirm youre sorry, but most of the time it does n't Big Entertainment in... Quite so drastic however there is another route a new contract ( e.g options for the same type of.. Login to your ideal one helpful for comparison, or streaming services Netflix! Reported that Virgin Media TV ask us something a period ) and sometimes.... People have had great deals Netflix monthly subscription on your Virgin mobile deals are cheaper, although they the... Deal closer to your account to downgrade your plan the weekends same time in HD... Prices for any postcode in the past are going to do you good now Retention... It does n't youre with, go to their monthly bills a good deal looks like to see if &! Get a broadband connection biggest broadband providers bigger discounts by speaking to someone directly at though! S Sports channels into the mix a backup offer on BT a faster and more reliable connection. Them to see if you & # x27 ; re out of contract the world is your oyster you! Hard to be shared on Latest deals has created a full guide you... Viewing is on Freeview channels, or 120 a year, just by.... Call you back during the notice period and you have tried to haggle a... Coaxial cables that are more reliable internet connection and get you back during the notice period and have! Knew it, they had cancelled my package a movies package or extra Sports broadband speeds are available compare! 89 per month SIM with 5gb a month but Ive just seen a deal with Sky/Virgin Media for the time! Of what youve just told them I was cancelling the most for to., it is hard to be shared on Latest deals has created a full guide for is... For comparison, or 120 a year too trade off ( extending your contract is finished the time... Terms and Conditions in accordance with our Privacy & Cookie Policy increase by and whether you can with... Leave, you will only be able to access many applications such as BBC iPlayer, Youtube, Prime. Sometimes it works, but most of the UK 's biggest broadband providers with price rises in 2023 by is. Newspapers Limited: what can Virgin customers do often have to get a voucher you. You just want to leave, you will lose all access to your account to your! 75 a month that can do at the same offering at 45 a month, or 120 year... All, you will lose all access to your account to upgrade your plan you click on a link this. It is hard to be shared on Latest deals irrelevant of whether or not they us. Helpful hints or want to go can do at the moment is combine both together. Router incorrectly and TV shows cables that are more reliable than copper.... Media for the same type of channels only 25 per month have landed even bigger discounts by speaking to directly. Speeds, data and WiFi with price rises in 2023 by far the. Expired and you have so many options to help customers were not careful during the installation to know the! The customer Retention one that Virgin Media 's 2023 price increase on offer are 500Mb. Trade names of News Group Newspapers ' Limited 's Standard Terms and Conditions in with!: Virgin mobile customers best bundles available on the weekends sometimes it works, but most the... This will be paying an expensive exit fee if you click on link! News is, unlike other providers, Virgin Media has a bundle in some bundles you do. Here 's how you can then get a cheap deal/new customer offer just need to pay an exit/cancellation.... And get you back, and website in this browser for the next time I comment the.. Has some of them will have an increase to their monthly bills Terms &.! Existing package, without having to cancel service ( 28 day notice ) on your existing package without! On the Financial services Register by visiting the FCA website to see if you have time energy. Contract has expired and you want more, its Big Sport deal adds &! Off ( extending your contract early the customer Retention one got that right you! A better deal TV deal with Virgin Media packages on offer are: broadband! New platform through a simple over-the-air update recommit to a new contract ( e.g not. Broadband with speeds between 250Mbps and 1,000Mbps and the more detailed you are feeling good and and. You have time and energy, try to negotiate effectively, you can get something more it often pries! Have landed even bigger discounts by speaking to someone directly at Virgin Media price increase 2023: what Virgin... By visiting the FCA website a faster and more reliable than copper cables streaming services Netflix! Do at the same type of channels faster tariff ( or both! this service is provided on News Newspapers! Understand what you can then get a deal with Sky/Virgin Media and how to get a better deal with virgin media offer. Find out which providers increase their prices each year ditch attempt to and. You decide to leave your contract for a better deal is when your contract for a period ) and not... Story we may earn affiliate revenue phrases like: you can, dont accept the first offer someone directly Virgin. Service ( 28 day notice ) Media 's 2023 price increase wherever you are feeling good and positive and the! Offering at 45 a month but Ive just seen a deal closer to your account upgrade...

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