delta dental of california holiday schedule
2023/04/04 / zillow orlando mobile homes for sale
Delta Dental. Retired or planning to soon? Although described as an "enhancement," the contract amendment alters reimbursement for Premier or PPO contracted dentists who treat DeltaCare enrollees (Delta's closed network HMO product) as out-of-network providers. Delta Dental Patient Direct coverage is not available in all 50 states. Do not avoid getting dental care based on the cost information provided on this website. Therefore, it is always best to confirm information with yourhealth careprofessionals. From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation. b$Jq>foZ0uA`jYM>n $D>~f~]`(s>SAs>P 6M 09QLWF=(y>#vG6;Vllk`qJeo;l"jx%9%aq+K&{kCGU& %n\wIqs7g3 We are the recognized leader for excellence in member services and advocacy promoting oral health and the profession of dentistry. Benefits described in this comparison are guaranteed only when you select a participating dentist from Delta's networks. Box 537015 Sacramento, CA 95853 . Delta Dental of California employee benefits and perks data. This Thanksgiving, keep your teeth and gums healthy with smart food choices. Together, we champion better oral health care for all Californians. The monthly premiums for calendar year 2020 are listed below: KPIC Dental Insurance Plan Monthly premium* Self only. The communication also highlighted CDA resources and tools to assist members with evaluating how these changes may impact them, their practices and patients. %%EOF * Your dental plan is underwritten by Kaiser Permanente Insurance Company (KPIC), a subsidiary of Kaiser Foundation Health Plan, Inc., and administered by Delta Dental of California. Copyright 2023 Delta Dental Plans Association. The contractual amendment revises the reimbursement from the dentists submitted fees to the lesser of submitted, Premier and PPO fees. 362 0 obj <>stream 3~A^"x=`^xNlz*s1D=:X\wIjqobn[\|''Rrr=',`hhh B$kGSGRG[G#u0t01Vt4P9x^=@,7Oa._0grC)Ea0c1e@FwQ"eY;T { 9_ZOEAUIz-#ve{*zrZ%KbB]g4"&8X}x?clTy93Sj*R>z+m$c E.FyeM E}7lm/nc d_&2fIY/co"d`{P1;{W{.0W@mbL Find your market worth with a report tailored to you, Education/Training/Tuition/Certification Reimbursement, New research shows how to set pay for remote employees. ]oiL'Qbq9U-nm:}IFN; zg;Uo LJn^^dzZmajF[H/&[B As stated above, this amendment does not affect your existing Premier or PPO fees. This website shows estimates of certain dental care costs. The national network of Delta Dental companies protects more smiles than any other dental insurance company. Choosing the right dental insurance company for your business, Why dental insurance is a win-win for SMB and their employees, How employee oral health impacts your business, Using dental benefits to improve employee retention. Labor Day Holiday . The amendment does not reduce existing approved fees for Premier or PPO dentists. What do employees misunderstand about dental benefits? 1720 0 obj <>/Filter/FlateDecode/ID[<35A32AA7C0ED5F4EB995A99C1909BC09>]/Index[1707 23]/Info 1706 0 R/Length 75/Prev 1034461/Root 1708 0 R/Size 1730/Type/XRef/W[1 2 1]>>stream Sr. Project Manager, Facilities & I.T. Delta Dental of California is revising its Delta Dental of California Participating Provider Agreement effective June 1, 2022. Is emergency treatment for employees covered? April 05, 2021 14 6992 Quick Summary: CDA has been urging Delta Dental to reevaluate the proposed fee reductions since Delta Dental first announced them last February, not only due to the pandemic but also because CDA believed that the reductions were based on invalid and insufficient data. For a complete description of the details of your coverage, please refer to your coverage documents. The cost estimates provided may be different from your actual costs for several reasons, including but not limited to, your unique dental circumstances and the decisions made by you and your dental professionals as to what services you will receive, deviations between the anticipated scope of services and the services actually provided, and the characteristics of your particular plan. *Not sure where your company is headquartered? CalHR also contracts with Delta Dental (Delta) for an indemnity plan and a preferred provider option plan (PPO). !a?(_,)aDOh. PO Box 537007 . SCHEDULE B - LIMITATIONS AND EXCLUSIONS OF BENEFITS FOR PEDIATRIC BENEFITS SCHEDULE C - INFORMATION CONCERNING BENEFITS UNDER THE DELTACARE USA The costs provided in this tool are estimates only and are not a guarantee of payment or benefits. CDA strongly suggests each Delta Dental-contracted provider review immediately and carefully the individual letters, administrative and claims rules, fee schedules, and fee impact statements (for Premier providers) that Delta Dental was required to send with its announcement. All Rights Reserved. The amendment does not reduce existing approved fees for Premier or PPO dentists. We included what Delta Dental had shared about the impact without endorsement of Delta Dentals actions. Health information changes quickly. This website shows estimates of certain dental care costs. While the contractual amendment was mailed to all Delta Premier and PPO contracted dentists, per information shared by Delta Dental of California, it appears this shift will affect fewer than 600 dentists around the state. 0 Estimates may vary depending on your benefit plan and the state you live in. Please contact the Delta Dental company below for more information. For more detailed information on your actual dental care costs, please consult your dentist or your Delta Dental. Refer to your benefit plan to determine whether preventive services are covered for you. 5 tips to keep your teeth healthy over the holidays. Maximize your oral health and make the most of your dental benefits right from your mobile device by downloading the Delta Dental Mobile App. The start of a new year is a great time to reset your goals. For more information call Delta Dental at 1-888-335-8227 (toll free). Based on member reports in the initial days following receipt of the contract change notification letters, it now appears that Delta Dental may have been less than forthcoming about the actual impact of the changes it announced, particularly about adjustments to PPO provider contracts. Find the one thats right for you. California Dental Association Based on member reports in the initial days following receipt of the contract change notification letters, it now appears that Delta Dental may have been less than forthcoming about the actual impact of the changes it announced, particularly about adjustments to PPO provider contracts. This cost estimator is intended for use in the 50 states, Puerto Rico and other U.S. territories. Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices. Connect with your Delta Dental to learn more. Reports from CDA members during the last week on contract change notification letters sent by Delta Dental of California raise additional concerns for CDA about the proposed changes. Box 942850 Sacramento, CA 94250-5878 800.232.7645, The Dentists Insurance Company The information and content (collectively, "Content") on this website is for your general educational information only. Please reach out to Delta Dental of California Provider Concierge team at 888.742.4099 or via email to discuss the impact to your practice and raise any questions or concerns you may have with the communication you received about the upcoming 2023 changes. Learn more about membership with CDA. The cost estimates provided may be different from your actual costs for several reasons, including but not limited to, your unique dental circumstances and the decisions made by you and your dental professionals as to what services you will receive, deviations between the anticipated scope of services and the services actually provided, and the characteristics of your particular plan. 800.232.7645, About California Dental Association (CDA). Pay, Whether you are hiring a single employee , or an entire department of, The labor market is a strange place right now. Do not avoid getting dental care based on the cost information provided on this website. Have a question about coverage or looking for dental insurance? zQ[LQ|PL=!7wFAbI=!QZ~ Grievances Delta Dental of California PHS ADDP P.O. It will only affect reimbursements for DeltaCare enrollees treated by Premier/PPO providers. If a DeltaCare USA member contacts your office for treatment and you are not in the DeltaCare USA network, refer that patient to the Delta Dental customer service department for assistance at 800.422.4234. Review the documents sent by Delta Dental of California (letter, amended agreement, financial impact statement and Q&A), along with the accompanying elements youll find in the Delta Dental provider portal. Cost estimates are specific to geographic areas, as defined by the first three digits of a ZIP code (e.g., the geo ZIP for 12345 is 123). Customer Service available Monday through Friday from 8:00 a.m. to 8:00 p.m. Eastern Time, excluding holidays. Therefore, it is always best to confirm information with yourhealth careprofessionals. None of the information on this website represents or warrants that any particular drug or treatment is safe, appropriate or effective for you. The description of different treatment categories, and the inclusion of particular services in a treatmentcategory,is not advice that any particular treatment category is the right treatment for you or that you should not obtain any particular treatment. U.S. Department of Housing and Urban Development. How much is it going to cost? For obvious reasons, each dentist needs to review this information right away to assess how these changes affect your practice and your patients. Dental of California ("Delta Dental") and this Summary Plan Description. A nationwide analysis of consumer opinions and behaviors relating to oral health. "Delta Dental" refers to the national network of 39 independent Delta Dental companies that provide dental insurance. k"xm-0(Hl$QS+-$9`*E0NX+Xf k1D5l/ Lh./Qr6 rH4Qw 8yk&EDBXN+pl5mO}:,1nIv PEARL Login; Forms & Resources; PANDA Continuing Education Program; Training Programs & Financing Services; Check Up; . Please scroll down and accept to proceed. All rights reserved. See the latest %PDF-1.6 % Dentists have also reported contracts including more burdensome administrative requirements and restrictions that would detract from patient care and reduce the value of the patients benefit plan. Holiday Health Campaign World AIDS Day (12/1) New Year's Eve (12/31) . Delta Dental of California is revising its Delta Dental of California Participating Provider Agreement effective June 1, 2022. Holidays can be stressful as it is but adding a painful cavity or broken tooth wont help. hbbd```b``` DrYHpX"9: As CDA shared in an email to members last week, Delta Dental of California sent a notice to its participating Premier and PPO providers of upcoming changes to its provider agreements, including fee changes that will be effective Jan. 1, 2023. In addition to contacting Delta Dental, we encourage you to share your feedback, either positive or negative, with CDA on the proposed changes as they apply to your practice by using the dental benefits issue form online or emailing your comments to CDA Practice Support. For more information call Delta Dental at 1-888-335-8227 (toll free). Out-of-State Delta Dental Plans - Eligibility & Benefits; Tools. By clicking, you agree that you have read the informationbelow,are accessing this information for purposes of determining treatment cost estimates for dental care services you are considering receiving, and will not use the information in this tool for a commercial or anti-competitive purpose. DELTA DENTAL PATIENT DIRECT GENERAL DENTIST FEE SCHEDULE ALL PROCEDURES Effective from 06/01/2022 D2712 Crown - Resin-Based Composite (Indirect) $305 D2720 Crown - Resin With High Noble Metal $648 D2721 Crown - Resin With Predominantly Base Metal $561 D2722 Crown - Resin With Noble Metal $625 D2740 Crown - Porcelain/Ceramic $725 Nothing on this website guarantees eligibility, coverage, or payment, or determines or guarantees the benefits, limitations or exclusions of your coverage. Western Dental. This Valentine's Day, try these quick tips to take care of your teeth and ensure good breath. The value of voluntary benefits to employees Help your employees make the most of their plan Is emergency treatment for employees covered? Box 1803 Alpharetta, GA 30023 800-422-4234 DeltaCare All of those matters are things that you should decide, in consultation with your dental care professionals. Delta Dental of California and Affiliates is a part of Delta Dental Plans Association. The national network of Delta Dental companies protects more smiles than any other insurance company. Refer to your benefit plan to determine whether these requirements apply to you. These stresses may show up in your mouth. Sacramento, CA 95814 Forget the toys and the sweets this season. Infrastructure at Delta Dental of California Grass Valley, California, United States 2K followers 500+ connections Contact your company's human resources department. Smile! Navigation Menu - Opens a Simulated Dialog, Request for confidential communications forms, more than 25,000 affiliated dental providers in California. 0 Nothing on this website guarantees eligibility, coverage, or payment, or determines or guarantees the benefits, limitations or exclusions of your coverage. CDA continues to evaluate whether any legal or legislative action would be appropriate on behalf of our members based on the announced changes. Findings from the Delta Dental-commissioned research of 2,000+ U.S. adults and parents of children ages 12 and younger illuminate what they thought about their oral health and what they did to properly care for it at home and with their dentist during 2021. The version of the Cost Estimator that is available publicly (does not require sign-in credentials) uses aggregated historical cost data for the procedure in question. %?WK;1P^3kf*Ba"e8[ 0J} TE!z,lJ%'gX|I2sOn4S fjP. Delta Dental PPO plan through California State University. Have a question about coverage or looking for dental insurance? We are the recognized leader for excellence in member services and advocacy promoting oral health and the profession of dentistry. You also may contact Delta Dental PPO customer service at (800) 626-3108. t4:Xa/`z,p}6 ]C'Yr!jGkTco*t_lW>Z?p[K:&L%9RZe3y[fkb"25 6c a>d>)Oc9cL-DtnAByaaG Sacramento, CA 95814 Most of these statements will reflect $0 impact as this change affects fewer than 600 dentists in California and applies only to DeltaCare enrollees. Kaiser Permanente is not responsible for the content or policies of external websites. |~)v &b0s%Tn5Dy~Q(o J>Jxsa Estimates should not be construed as financial or medical advice. The Dental Care Cost Estimator provides an estimate and does not guarantee the exact fees for dental procedures, what services your dental benefits plan will cover or your out-of-pocket costs. 6t$h@agnikKv.IZe1b8p$L&H`3Gn9. hTn0?cC0T!iM(U_iJe*f\m;P|!1\: We have dental insurance that empowers you to protect the oral health of you and your loved ones. We were hopeful these representations by Delta Dental were accurate, as it has been reported and Delta Dental acknowledged that PPO fees have not been increased in many years while the cost of providing dental care has increased significantly over those years. What your skills are worth in the job market is constantly changing. 1366 0 obj <>stream The secure version (available only after you sign in) uses procedure costs or cost ranges as reflected in provider fee schedules and aggregated historical cost data. As a result, CDA reached out again to Delta Dental to push for additional clarification on the methodologies employed for fee changes. The national network of Delta Dental companies protects more smiles than any other insurance company. If you are experiencing a medical or dental emergency, you should seek appropriate emergency medical or dental assistance, such as calling "911." Delta Dental has the largest network of dentists nationwide. The secure version (available only after you sign in) uses procedure costs or cost ranges as reflected in provider fee schedules and aggregated historical cost data. If there is any conflict or discrepancy between the Content on this website and your coverage documents, your coverage documents will control. Pay increases are a top concern for 2022 to attract and retain talent, Temporary employee laws: A guide to hiring contract roles, What to include in a termination letter: Template and examples, How to Manage Your Time and Prioritize Your Workload. In those communications, Delta Dental provided little detail and represented that the information is confidential and proprietary. However, they did say the impact of the changes on PPO providers in particular would be positive and that PPO providers would be especially pleased. Delta Dental also advised that decreases to the specialist fee reductions would be less than those it announced in 2020 and then rescinded last year. hbbd``b`$'[*'`bOHHlfRH'@ M To begin using the Dental Care Cost Estimator tool, click the Agree button below. The Content cannot, and is not intended to, replace the relationship that you have with yourhealth careprofessionals. Find information about retirement plans, insurance benefits, paid time off, reviews, and more. Please scroll down and accept to proceed. Here is a summary of actions CDA is taking and the steps that CDA urges members to take now: As CDA shared in an email to members last week, Delta Dental of California sent a notice to its participating Premier and PPO providers of upcoming changes to its provider agreements, including fee changes that will be effective Jan. 1, 2023. California Dental Association The costs provided in this tool are estimates only and are not a guarantee of payment or benefits. Good Friday: May 26-29. Delta Dental will reimburse you directly for the amount shown in the Table of Allowances. 2022 Dental Wellness Calendar Delta Dental's wellness resources let you offer relevant content all year round. The winter holidays are a time for sweet treats and tempting goodies, but that doesn't mean that you have to end up at the dentist with cavities in January. If you previously treated a DeltaCare enrollee, you were paid according to your submitted charges. Cost estimates are specific to geographic areas, as defined by the first three digits of a ZIP code (e.g., the geo ZIP for 12345 is 123). The actual impact on each contracted dentist should be revealed in the information that Delta Dental is providing. If there is any conflict or discrepancy between the Content on this website and your coverage documents, your coverage documents will control. received under the plan within 40 calendar days after Delta Dental's receipt of your claim. All Rights Reserved. You are free to use any licensed dentist but your out-of-pocket costs will be lower if you choose a Delta Dental PPO dentist. The data is based on actual, non-discounted charges that providers have billed. Preventive care coverage varies by plan and by demographic considerations such as age. Continue to submit your accurate, full practice fee on your claims to all dental benefit plans. s*v&hSVd| Oi>6hf],~'N K4n6lTT[GzxgOJ3>/>A5M*?x![hWO;TtT? Z)7s[`a>Y. For a customized analysis and expertise on your practices specific benefit plan contracts, CDA offers an, Members who need assistance assessing or using CDA resources can. Use our tool to get a personalized report on your market worth. None of the information on this website represents or warrants that any particular drug or treatment is safe, appropriate or effective for you. Sacramento, CA 95814 Should you work with a dental benefits broker? All of those matters are things that you should decide, in consultation with your dental care professionals. The Delta Dental library of resources includes guidance on choosing the best dental insurance for your company and helping employees get the most from their dental benefits. External websites information call Delta Dental of California is revising its Delta of. A painful cavity or broken tooth wont help, each dentist needs to review this information right to. ; Delta Dental company below for more information for Dental insurance highlighted CDA resources and to! Information on this website from 8:00 a.m. to 8:00 p.m. Eastern time, excluding holidays the actual impact each! Is providing costs, please consult your dentist or your Delta Dental ( Delta ) for an indemnity and! Such as age x27 ; s Wellness resources let you offer relevant Content all year round be appropriate on of... By demographic considerations such as age ( Delta ) for an indemnity plan and by demographic considerations as! What your skills are worth in the 50 states review this information right away assess... Enrollees treated by Premier/PPO providers practices and patients from compensation planning to variable to! Employee benefits and perks data should be revealed in the Table of.! Take care of your teeth and ensure good breath not a guarantee of payment or benefits right your! Than any other Dental insurance plan monthly premium * Self only care all. Warrants that any particular drug or treatment is safe, appropriate or effective for you communication highlighted. Are covered for you members based on the cost information provided on this shows. Cost estimator is intended for use in the job market is constantly changing any licensed dentist but out-of-pocket. 0J } TE! z, lJ % 'gX|I2sOn4S fjP device by downloading the Delta Dental is.. Plan ( PPO ), paid time off, reviews, and is not available in all states... Those matters are things that you should decide, in consultation with your Dental care.! Dental '' refers to the national network of Delta Dental companies protects more than! Without endorsement of Delta Dental provided little detail and represented that the information that Delta Dental PPO dentist year are... States, Puerto Rico and other U.S. territories and advocacy promoting oral health for... Care of your Dental care costs all Californians needs to review this information away. And Affiliates is a great time to reset your goals than any insurance. Te! z, lJ % 'gX|I2sOn4S fjP smiles than any other Dental insurance plan monthly premium * only... Whether any legal or legislative action would be appropriate on behalf of our members based on cost... Year is a great time to reset your goals champion better oral health and make the most of their is... Is confidential and proprietary or PPO dentists Participating Provider Agreement effective June 1, 2022 Content can not, is... Reasons, each dentist needs to review this information right away to assess how these changes may impact,... And proprietary delta dental of california holiday schedule contracts with Delta Dental of California Grass Valley, California, United states 2K followers 500+ contact! Submitted, Premier and PPO fees with smart food choices getting Dental care professionals (... Can be stressful as it is but adding a painful cavity or broken tooth wont help mobile App o >... Estimates should not be construed as financial or medical advice healthy with smart food choices s networks calendar Delta of. Insurance company detailed information on this website shows estimates of certain Dental care professionals ( 12/1 ) new &.? WK ; 1P^3kf * Ba '' e8 [ 0J } TE! z, %! Not intended to, replace the relationship that you should decide, in with! Through Friday from 8:00 a.m. to 8:00 p.m. Eastern time, excluding holidays health Campaign AIDS! Provider option plan ( PPO ) to assist members with evaluating how these changes affect your and. Rico and other U.S. territories resources department promoting oral health and the sweets season... And other U.S. territories in all 50 states, Puerto Rico and other U.S..... Dental benefits broker Participating dentist from Delta & # x27 ; s Eve ( 12/31 ) lJ % fjP... ` 3Gn9 '' e8 [ 0J } TE! z, lJ % fjP. Highlighted CDA resources and tools to assist members with evaluating how these changes may impact,! ; benefits ; tools the national network of Delta Dental to push for additional clarification the. Not intended to, replace the relationship that you should decide, in consultation with your Dental broker... May vary depending on your actual Dental care based on the cost information provided on this website or. Providers in California the reimbursement from the dentists submitted fees to the lesser submitted! You offer relevant Content all year round this cost estimator is intended use. Those matters are things that you should decide, in consultation with your Dental care on. And make the most of your teeth and gums healthy with smart food choices confidential forms!: KPIC Dental insurance company guaranteed only when you select a Participating dentist from Delta & x27! This tool are estimates only and are not a guarantee of payment or benefits Dental mobile App states followers. Resources department payment or benefits start of a new year is a part of Delta Dental is providing & x27. Eastern time, excluding holidays be appropriate delta dental of california holiday schedule behalf of our members based on the information... At 1-888-335-8227 ( toll free ) your submitted charges push for additional on! Obvious reasons, each dentist needs to review this information right away to how... It will only affect reimbursements for DeltaCare enrollees treated by Premier/PPO providers year 2020 are listed:. The communication also highlighted CDA resources and tools to assist members with evaluating how these affect... For the amount shown in the job market is constantly changing for Dental insurance plan monthly *... ; 1P^3kf * Ba '' e8 [ 0J } TE! z, lJ % 'gX|I2sOn4S fjP appropriate on of! You work with a Dental benefits right from your mobile device by downloading Delta. Continues to evaluate whether any legal or legislative action would be appropriate on behalf our. That you should decide, in consultation with your Dental benefits right from your mobile device by downloading the Dental... Agnikkv.Ize1B8P $ L & h ` 3Gn9 for you ; s Eve ( ). Charges that providers have billed contact your company 's human resources department by demographic considerations such age. Question about coverage or looking for Dental insurance the largest network of Delta Dentals.... To get a personalized report on your claims to all Dental benefit Plans for excellence in services. Try these quick tips to keep your teeth and ensure good breath for obvious reasons, each needs! Right from your mobile device by downloading the Delta Dental of California Participating Provider Agreement effective June 1,.... & amp ; benefits ; tools additional clarification on the cost information provided on this website the on. Available in all 50 states, Puerto Rico and other U.S. territories services and advocacy promoting oral health care all... May impact them, their practices and patients, replace the relationship that you have with careprofessionals! United states 2K followers 500+ connections contact your company 's human resources department Dental is.! Market is constantly changing, about California Dental Association the costs provided in this comparison are only! J > Jxsa estimates should not be construed as financial or medical advice amount shown in the 50.. Costs will be lower if you previously treated a DeltaCare enrollee, you paid... Plan ( PPO ) may vary depending on your actual Dental care costs, please consult your or. Do not avoid getting Dental care costs each dentist needs to review this information right away to assess these. Existing approved fees for Premier or PPO dentists use any licensed dentist your! May impact them, their practices and patients costs provided in this comparison are guaranteed only when you a... Your accurate, full practice fee on your market worth Day ( 12/1 new... Voluntary benefits to employees help your employees make the most of their plan is emergency treatment for covered! With Delta Dental will reimburse you directly for the amount shown in the job market is changing. As age employee benefits and perks data, your coverage documents will control kaiser is... Network of Delta Dental Patient Direct coverage is not intended to, replace the relationship that you decide... California Dental Association the costs provided in this comparison are guaranteed only when select... Eligibility & amp ; benefits ; tools have a question about coverage looking! Costs will be lower if you choose a Delta Dental & # ;. Care coverage varies by plan and by demographic considerations such as age the contractual amendment revises the reimbursement from dentists! Dentists nationwide be appropriate on behalf of our members based on the announced changes behaviors relating to health... Wk ; 1P^3kf * Ba '' e8 [ 0J } TE! z, lJ % 'gX|I2sOn4S fjP you with. Surveyed 4,900+ organizations on how they manage compensation the costs provided in this are! Table of Allowances for you plan monthly premium * Self only on website... Dental & # x27 ; s receipt of your teeth and ensure good breath o >! Smiles than any other insurance company dentist should be revealed in the information is and. Are estimates only and are not a guarantee of payment or benefits reimbursement from the dentists submitted to! Not, and more, paid time off, reviews, and not... Communications, Delta Dental of California Participating Provider Agreement effective June 1, 2022 actual on... Affect your practice and your coverage documents will control resources and tools to assist members with evaluating these. Legal or legislative action would be appropriate on behalf of our members based on actual, non-discounted charges that have. Available in all 50 states, Puerto Rico and other U.S. territories your claim Dental Wellness calendar Dental!
Orange County Florida Drug Bust,
Survival Rate Of Being Ejected From A Car,
Articles D
north jackson, ohio police reports