utils dbreplication runtimestate syncing

Logical connections are established but there is an unsurety connectivity to the databases issuccessful, as shown in this Ensure that both servers are RPC reachable column = YES). Server 1-5 = 1 Minute Per ServerServers 6-10 = 2 Minutes Per Calculate the replication timeout based on the number of nodes in the cluster. Perform the procedure in the off business hours. UC Collabing 2023. I'd compare it to a task like running a backup. Login to Cisco Unified Communication Manager > Navigate to Application > Plugins > Click Find, Click on Download > Cisco Unified CM Real-Time Monitoring Tool Windows, Once the tool is downloaded > Install the Tool as you install other software applications, Once the installation is completed > Launch Real Time Monitoring Tool Application on your machine, Host IP Address > Enter the IP Address of Cisco Unified Communication Manager >, Username > Enter the Username of Cisco Unified Communication Manager, Password > Enter the Password of Cisco Unified Communication Manager. This enables multithreading and improves replication setup time at the slight cost of processing power. The logical connections discussed above are the connections seen in the Topology Diagram in the begining of this document. The common error replication issues occur. i have try also to reboot all the servers but still get the same results . nodes are not able to join the replicationprocess, increase the In versions 6.x and 7.x, all servers could show state 3 even if one server is down in the cluster. and the publisher. How to read a SIP packet capture using Wireshark, Convert LDAP Users to Local Users in CUCM, Activate and Verify Extension Mobility Service Cisco. (ID) & STATUS QUEUE TABLES LOOP? If some nodes are not able to join the replication process, increase the parameter to a higher value as shown. This can be executed to one node by hostname utils dbreplication reset nodename or on all nodes by utils dbreplication reset all. messages as seen in the networkconnectivity tests: 1. This command can be run on each server to verify forward and reverse DNS under the validate network portion of the command (will report failed dns if error). This can be used as a helpful tool to see which tables are replicating in the process. address/Hostname. Checkes critical dynamic tables for consistency. If nodes, as shown in this image. If the RPC hello does not work for a particular node: Refer to this link for details on TCP/UDP port usage: Cisco Unified Communications Manager TCP and UDP port usage. . TAC engineer on a replication issue case referred me to this link as a helpful education resource. returns a passed/failed value.The components that are essential for If still it does not resolved, would recommend you to involve TAC . - edited Last modified October 10, 2018, Your email address will not be published. I have check the system and all networking is fine , the server are fine . In versions that do not yet have this command to see the failure use the command utils network [host ip/hostname] to check forward and reverse name resolution. Repair all/selective the tables for This category only includes cookies that ensures basic functionalities and security features of the website. how can customer recreate it? 03-16-2019 only the Rhosts files are mismatched, run the commands from Cluster Detailed View from ccm125p (2 Servers): PING DB/RPC/ REPL. IntroductionSteps to Diagnose the Database ReplicationStep 1. The most important components for database replication functionality are validate_network, ntp_reachability,and ntp_stratum. Once the above step is completed, execute the utils dbreplication stop command on the publisher. In order to determine whether your database replication is broken, you must know the various states of the Real Time Monitoring Tool (RTMT) for the replication. In order to generate an Unified CM Database Status report, navigate to Cisco Unified Reporting > System Reports > Unified CM Database Status. It is important to verify the state of replication that is being provided by any of these 3 methods. CM Hosts, the Rhosts and theSqlhosts are equivalent on all the Note: Changing this parameter improves the replication setup Cluster Replication State: BROADCAST SYNC Completed on 5 servers at: 2012-02-13-15-01 Last Sync Result: SYNC COMPLETED 605 tables sync'ed out of 605 Sync Errors: NO ERRORS DB Version: ccm9_0_0_99071_6 Number of replicated tables: 605 Repltimeout set to: 300s Cluster Detailed View from PUB (6 Servers): PING CDR Server REPL. particular node: utils dbreplication stop (Only on the publisher), utils dbreplcation dropadmindb (Only on the affected 1: This lets you know the last action performed and the time of the action. The server no longer has an active logical connection to receive database table across. Overall replication setup time is improved, although It still comes into play during a node down and upgrade scenarios when node reboots are spread out over time. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. the device whose IP is listed as NTP servers; whereas, In order to verify its progress, use utils dbreplication runtimestate command. Repair all/selective tables for database replication, Step 8. That would be covered under the "utils diagnose test" section. this image. Restart the following services from the CLI of the publisher 2- Check the services by running the command "utils service list" 3- Run the command and get the output of "utils diagnose test" and see if it fails at any point 4- Run a test for other nodes using "utils network connectivity" on all the nodes These services must be displayed as STARTED. value ), utils dbreplication setrepltimeout ( To set the replication +11-12 * 3 min = 6 min, Repltimeout should be set to 21 Replication is continuous. We also use third-party cookies that help us analyze and understand how you use this website. 12:47 PM. New here? Once you've done this you will need to run the utils dbreplication runtimestate command to monitor the progress. Ensure that the port number 1515 is allowed on the network. This website uses cookies to improve your experience. Necessary cookies are absolutely essential for the website to function properly. Find answers to your questions by entering keywords or phrases in the Search bar above. THe following guideline provides recommended intervals for repltimeout for configuration based on the number of nodes in the cluster: Example: 12 Servers in Cluster : Server 1-5 * 1 Min = 5 Min, + 6-10 * 2 Min = 10 min, + 11-12 * 3 Min = 6 Min. of the node using the utils service list command. Lets begin by documenting the places that you could check to see the replication state. Great guide! Ensure the Local and the Publisher databases are accessible. New here? , by replication states seem to be good, as i know these command but purposely i didnt execute them becz the cause here is something else. PING REPLICATION REPL. We verify in the report that all of the hosts files look correct. Refer to this link for details on TCP/UDP port usage: Cisco Unified Communications Manager TCP and UDP port usage. Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/8_5_1/portlist851.html, http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/8_0_2/portlist802.html, Check all the hosts files that will be used when setting up replication. But, "B" will not send that same change on to "C". click the Generate New Reporticon as shown in this image. Verify if the A Cisco DB service runs from the CLI of the node and uses the, If the A Cisco DB service is down, run the. Products & Services; Support; How to Buy; Training & Events; Partners; Cisco Bug: CSCue41922 . Non user facing features (such as changes to route patterns or gateways) still require the publisher to be accessible in order to make modifications. Verify that " RPC? It is important to understand that the database replication is a In case of an error, check for the network connectivity between This is a Windows/Linux base tool which can be download from Cisco Unified Communication Manager. This should show corresponding defines for each subscriber in the cluster. Reporting pageon the CUCM. The amount of time this command takes to return is based on your cluster's repltimeout. In versions 6.x and 7.x, all servers could show state 3 even if In the output, ensure that the Cluster Replication State does admin:utils dbreplication runtimestate. Repair all/selective the tables for database . 09:20 AM address changes or updates to theHostname on the server. For the image above we see the last action was a BROADCAST SYNC and the date of the action was 2015/09/27 at 11:34 in the morning. This is not an exhaustive list. However, Unified CM Database Status Report also displays this information as shown in the image. We now do some other checks to prepare to fix replication. Bullet point number 2 references what to look at for checking the progress with utils dbreplication runtimestate.2: This tells you if any tables were repaired, and how many tables have been checked after you executed the utils dbreplication status command3: If there are tables out of sync you will see something similar to "errors or mismatches found"4: Using this file view command allows you to look at the file in the activelog. A list of hostnames which are trusted to make database connections. Understanding the output of utils dbreplication runtimestate for CUCM. Check the same and use the Timestamp. Check the individual components using the utils diagnose Consult Cisco TAC before you proceed with Step 7 and 8 in case of nodes greater than 8. authentication of all nodes. The actual optimal repltimeout can vary per cluster depending on WAN Latency, cluster density, and other factors, so this is just a guideline. When selecting a time, just choose to do the relative range and select however far back you want to go (number of minutes, days, weeks, etc). You could probably pull the following and see if you find anything. If the broadcast sync is not updated with a recent date, run the states of the Real Time Monitoring Tool (RTMT) for the replication. Refer to the sequence to reset the database replication for a particular node: In case you reach Cisco TAC for further assistance, ensure that these outputs and the reports are provided: For further information refer to the links: Understanding the output of utils dbreplication runtimestate for CUCM, Troubleshooting CUCM Database Replication Linux Appliance Model. one server is down in the cluster. In RTMT, Choose CallManager->Service->Database Summary. Additionally, you can run this command: 2. I realize this is old, but does the command need to be run after hours or can this be done during production? Command utils service list displays the services and its status in CUCM node. In 7.1.2 and later utils dbreplication stop all can be run on the Publisher node to stop replication on all nodes, Always run from the publisher node, used to reset replication connections and do a broadcast of all tables. network. utils dbreplication repair -- in CUCM 5.x, this command meant a reset of the replication, whereas, in CUCM 6.x and higher versions, this means a repair of the data. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. so the TAC enginner login to the server via root acees , delete the duplicae entry , then, we follow the url insruction to rebuild the cluster , and still have an error of Split Brain Resolution, Restart publisher and wait until all services will start, Start Subscriber and wait until the services will start. follow the steps mentioned under TheHosts files are mismatched. If there are errors or mismatches found, run the file view command to identify any suspect tables if that is the cause of the errors/mismatches.5: This is the database version. This command can be run on all subscribers at the same time but needs to complete on all subscribers prior to being run on the publisher. Definition: the connection is being established c. Dropped i. Queue: Continuously rising / accumulating ii. nd check if the mismatch is cleared. network. If no, contact Cisco Bug: CSCue41922 - UCCX runtimestat SYNC COMPLETED 656 tables sync'ed out of 701. To confirm that replication is setting up in a single batch, run utils dbreplication stop all followed by utils dbreplication reset all from the CUCM publisher, and then verify the sequence of logs using file list activelog cm/trace/dbl/* date detailed from the publisher CLI. We'll assume you're ok with this, but you can opt-out if you wish. Connected i. Queue: 0 or varying numbers ii. Tool (RTMT) for the replication. 1: This lets you know the last action performed and the time of the action. The best command to verify DNS is utils diagnose test. There are several commands which can be used so it is important to use the correct command under the correct circumstance. If the RTT is unusally Generate a new report that uses the Generate New Report option or click the Generate New Report icon as shown in this image. If the DNS does not functions correctly, it can cause the runtimestate command. Proceed to Step 8, if the status does not change. Reset the database replication from the scratch Refer to the sequence to reset the database replication and start the process from the scratch. Replication in Communications Manager 6.x, 7.x, and 8.x is no longer a hub and spoke topology but is a fully meshed topology as seen in the figure below. Introduced in 7.x, these commands fix only the tables that have mismatched data across the cluster. Choose "Cisco Unified Reporting" from the Navigation dropdown in the upper right corner of the CCMAdministration page. Love it!!! The important output to review includes the Replication status, the number of tables checked and the results of the check which indicates whether any errors or data mismatches are found. Note: It is always better to raise a TAC case instead of issuing the command directly without understanding the risk involved. This should occur within a few minutes of the reset. There can be many problems that basically represent the unexpected behavior of CUCM. This state indicates that replication is in the process of trying to setup. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Cisco Unity Connection Replication not setup. utils network ping utils network traceroute utils network arp list. can be provided to a TACengineer in case a service request (SR) REPLICATION SETUP, SERVER-NAME IP ADDRESS (msec) RPC? Finally after that has returned to state 2 all subs in the cluster must be rebooted. I have Question, If the .rhost file is deleted/corrputed, is there a way to recreate it? Try to sync the local servers first. The following table lists each command and it's function. the Sqlhosts files are mismatched, run the command from, http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/install/10_0_1/ipchange/CUCM_BK_C3782AAB_00_change-ipaddress-hostname-100/CUCM_BK_C3782AAB_00_change-ipaddress-hostname-100_chapter_011.html, Generate a new report and check if the Sqlhost files are Steps to Diagnose the Database Replication, Step 1. Server "A" must send it to "C" and all other nodes. The nodes are scattered over the Wide Area Network (WAN): Ensure that the nodes have network connectivity well under 80 ms. IM and interface (touchtone conversation) PIN feature and allows you to update the Applies to: Unified . If the utils dbreplication runtimestate command shows that there If a node has an issue you may see the queue is getting large for that node and possibly increasing.10: This shows the node id. In 5.x it is necessary to check the connectivity between each subscriber node and the publisher node. In case of an unsuccessful connection, go to Step 8. Following this command 'utils dbreplication reset all' should be run in order to get correct status information. issues and provides the stepsnecessary to troubleshoot and resolve Reset the database replication from the If all the nodes are in a state of 2, you can just do "utils dbreplication repair all" from the publisher and it will so a soft check/fix of all tables. This state is rarely seen in versions 6.x and 7.x; in versi. If no, contact Cisco TAC. "REPL. Informative and detailed doc.. Easy to understand. We verify in the report that all of the hosts files look correct. according the command " file view activelog cm/log/informix/ccm.log . If the broadcast sync is not updated with a recent date, run theutils dbreplication status command to check all the tables and the replication. NOTE: If the date and time is old, execute a utils dbreplication status to get updated data. Failure to complete the necessary problem assessment prior to attempting any solution could result in hours of wasted time and energy. Always run from the publisher node, used to reset replication connections and do a broadcast of all the tables. CUCMStep 3. Review the Unified CM Database Report any component The replication timeout is based on the number of nodes in the cluster: The replication timeout (Default: 300 Seconds) is the time that the publisher waits for all the subscribers in order to send their defined messages. A setup failure might have occurred ifreplication is in this It should not be service impacting unless you have a very active cluster that can't handle any additional load from checking all the DB tables. 06-08-2014 Consult the Cisco TAC before proceeding with Step 7 and 8 in timeout ). The Steps 7 and 8 must be performed after the checklist is Customers Also Viewed These Support Documents. The first step to fix replication properly is to first identify what the current state of replication is in the cluster. We also have already verified in the link (LINKHERE) that all connectivity is good and DNS is not configured or working correctly. nodes. performance, but consumesadditional system resources. Inside each of those files you should see the define end with [64] which means it ended successfully. Once an accurate replication status is displayed, check the on the network. (RTMT) & details, ----------- ------------ ------ ---- ----------- ----- ------- ----- -----------------, PUB X.X.X.80 0.173 Yes Connected 0 match Yes (2) PUB Setup Completed, tftp1 X.X.X.81 0.259 Yes Connected 0 match Yes (2) Setup Completed, tftp2 X.X.X.82 0.203 Yes Connected 0 match Yes (2) Setup Completed, sub1 X.X.X.83 0.267 Yes Connected 0 match Yes (2) Setup Completed, sub2 X.X.X.84 0.358 Yes Connected 0 match Yes (2) Setup Completed, sub3 X.X.X.85 0.247 Yes Connected 0 match Yes (2) Setup Completed, sub4 X.X.X.86 0.952 Yes Connected 0 match Yes (2) Setup Completed, Replication Status Definitions: a. If only the Rhosts files are mismatched, run the commands from the CLI: Generate a new report and check if the Rhost files are equivalent on all the servers. Cluster Manager populates this file and is used for local name resolution. In case errors are visible when these parameters are validated, it is suggested to contact Cisco Technical Assistance Center (TAC) and provide the collected information from each node in the cluster for further assistance. database replication issues when theservers are defined using the 3. If yes, go to Step 8. It is essential that the NTP stratum (Number of hops to the parent reference clock) must be less than 5 or else it is deemed unreliable. Very detailed. Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! After you run the command, all the tables are checked for Logical connections have been established and tables match the other servers on the cluster. This document describes how to diagnose database replication issues and provides the steps necessary to troubleshoot and resolve those issues. - edited Cisco Unified Communications Manager (CallManager), View with Adobe Reader on a variety of devices, View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone, View on Kindle device or Kindle app on multiple devices. This is similar to the server being in state 4. If the intra-cluster communication is broken, database replication issues occur. Server no longer has an active logical connection in order to receive any database table across the network. T. This is important to keep in mind if an upgrade has taken place from 5.x or earlier as additional routes may need to be added and additional ports may need to be opened to allow communication between subs in the cluster. Call Forward All (CFA)Message Waiting Indication (MWI)Privacy Enable/DisableDo Not Disturb Enable/Disable (DND)Extension Mobility Login (EM)Monitor (for future use, currently no updates at the user level)Hunt Group LogoutDevice MobilityCTI CAPF status for end users and application usersCredential hacking and authentication. In order to verify them from CLI, root access is required. state for more than an hour. hostnames. Refer to the links to change/recover the security passwords: CUCM Operating System Administrator Password Recovery, Step 6. Customers Also Viewed These Support Documents, https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200396-Steps-to-Troubleshoot-Database-Replicati.html. This information is also available on the CLI using 'show tech network hosts'. Saved me hours of extra work. Once completed, follow Step 3. engineer follows in order to diagnose and isolate theproblem. (RTMT) & details----------- ------------ ------ ---- -------------- ----- ------- ----- -----------------PUB01DC 10.x.x.x. flagged as an errorStep 4. However, you can verify whether the DNS is configured and functions properly when you use these commands: If the DNS does not function correctly, it can cause database replication issues when the servers are defined and use the hostnames. Here is an important bug which affects 8.6 , 9.1 and 10.0 cucm versions, https://tools.cisco.com/bugsearch/bug/CSCul13413/?reffering_site=dumpcr. 10:20 AM. Some of the output from the CUCM CLI command utils dbreplicaiton runtimestate is fairly clear while some is not. This is used to determine to which servers replicates are pushed. order to avoid any databasereplication issues. Complete these steps in order to check NTP status: Use the utils diagnose test command to check the output, as Error checking is ignored. Great articleappreciate your hard work on this stuff ! Minutes.Commands to check/set the replication timeout: show tech repltimeout ( To check the current replication timeout 0.036 Yes (2) Connected 0 match Yes (2) PUB Setup CompletedSUB01DC 10.x.x.x. 1- Share the output of "utils dbreplication runtimestate" command from the CLI of the publisher node. Network Time Protocol (NTP) Reachability: The NTP is responsible for keeping the server's time in sync The show network cluster command checksfor Troubleshooting CUCM Database Replication in Linux Appliance Model, Customers Also Viewed These Support Documents. Verify if the A CiscoDB service is running from the CLI Model, Step 2. (*) The command execution example is the same as in (1). image. Database replication commands must be run from the publisher. that the following outputs and thereports are provided: The Cisco Unified Reporting CM Database Report (Refer to Step Rebuild of the server is suggested when system suffered an ungraceful shutdown and it is documented in defect CSCth53322. If no, contact Cisco TAC. 4. Refer to this link in order to change IP address to the Hostname for the CUCM. testcommand. In case you reach the Cisco TAC for further assistance, ensure The publisher is in Replication State = 3, All subscribers in the cluster are in Replication State = 4. After the Cluster reboot, i tried to execute the command "utils dbreplication runtimestate" and this time disappeared. Communications Manager 5.x has a similar replication topology to Callmanager 4.X. The utils diagnose test command checks all the components and These steps are done automatically (by replication scripts) when the system is installed. case of an unsuccessfulconnection, go to Step 8. Run the utils dbreplication runtimestate command to check the status again. This error is caused when the reverse DNS lookup fails on a node. !" if errors or mismatches are detected on the UCCX platform database replicates. 4. Cluster Detailed View from PUB01DC (3 Servers): PING CDR Server REPL. Learn more about how Cisco is using Inclusive Language. message, check your network forany retransmissions or block the Refer to Step 5. Definition: Replication is down on the target server. There is a possibility of an incorrect activity when an IP address changes or updates to the Hostname on the server. 0 - Replication Not Started. versions 6.x and 7.x; in version5.x, it indicates that the setup is Do we require these commands ??? cluster: The replication timeout(Default: 300 Seconds) is the time This is an important step. Note: In some case, restarting the service may work, cluster reboot may not be required. is broken, and provides thetroubleshoot methodology that a TAC You must check the status for every node. whether there is an updateto the User Facing Feature (UFF) that has parameter to a higher value as shown. Upon completion, proceed to the next step. This command forces a subscriber to have its data restored from data on the publisher. parent reference clock) must be less. "RPC" only instead of DB/RPC/DBMonii. network connectivity and the securitypassword is same on all the in the output and the RTMT state changes accordingly, as shown in Define Pub - Set it up to start replicating, Define template on pub and realize it (Tells pub which tables to replicate), Realize Template on Each Sub (Tells sub which tables they will get/send data for), Sync data using "cdr check" or "cdr sync" (older systems use sync). If you receive Cannot send TCP/UDP packets as an error message, check your network for any retransmissions or block the TCP/UDP ports. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The common error messages as seen in the network connectivity tests: 1. But opting out of some of these cookies may have an effect on your browsing experience. This is an important step. thesubscribers syncs the time with the publisher. If some It is important to understand that the database replication is a network intensive task as it pushes the actual tables to all the nodes in the cluster. This document describes the details in order to verify the current status of Cisco Unified Communications Manager (CUCM) database replication; and the expected outputs for each of the parameters. This error is caused when the reverse DNS lookup fails on a 10-25-2010 3. During normal operation the subscribers will not use their read only copy of the database, they will use the publisher's database for all read and write operations. Cisco Database Replicator (CDR) list of servers is in no way related to Call Detail Records (also known as CDR). This state is rarely seen in 6.x and 7.x but in 5.x can indicate its still in the setup process. g_# with the number being the node id. utils dbreplication runtimestate Runtimestate command shows the progress of the database status so it can display different Replication Setup for the nodes while it is in progress. Check the individual components that use the utils diagnose test command, Step 5. If DNS is configured on a particular server it is required for both forward and reverse DNS to resolve correctly. replication. the steps mentioned under TheHosts files are mismatched. Remove database replication (utils uccx dbreplication teardown) Setup database replication (utils uccx dbreplication setup) Initiate a data repair process for all the databases (utils uccx dbreplication repair all). Now that the state of replication has been identified, if the servers are in a state other than 2 it is necessary to identify what other information is needed in order to proceed in taking further acction. further to troubleshoot. For database replication, connectivity between servers must be established properly in each of the nodes involved in the cluster. network utils. Processnode table must list all nodes in the cluster. Once the above step is completed, execute the utils dbreplication stop command on the publisher. With clusters larger than 5 nodes, a 300s repltimeout configuration may not be sufficient. No replication occurs in this state. This command only triggers the check of the dabatase status. with connectivity, an error is often displayed on the DomainName Step 3. engineer follows in order to receive any database table across involved in the Topology Diagram the! The intra-cluster communication is broken, database replication issues when theservers are defined using utils! Service may work, cluster reboot may not be sufficient verified in the report that all connectivity is and. Clear while some is not configured or working correctly B '' will send... Helps you quickly narrow down your Search results by suggesting possible matches as you type this information shown... Instead of issuing the command directly without understanding the output from the publisher the tables from CLI root... Timeout ) your Search results by suggesting possible matches as you type address ( msec ) RPC 5,! Also known as CDR ) are mismatched `` Cisco Unified Communications Manager 5.x has a similar replication Topology Callmanager... Which can be provided to a higher value as shown in the upper right corner of action... Browsing experience the number being the node id Cisco is using Inclusive Language the Topology Diagram in link! Provides thetroubleshoot methodology that a TAC you must check the connectivity between servers must be after! Connection is being established c. Dropped i. Queue: 0 or varying numbers ii to Step 8 suggesting... No way related to Call Detail Records ( also known as CDR ) list of servers is in report. What the current state of replication is in the cluster used as a helpful tool to see which tables replicating... Require these commands fix only the tables platform database replicates determine to which servers replicates are pushed and time. The network, navigate to Cisco Unified Reporting > System Reports > Unified CM database status report navigate. Dns is utils diagnose test command utils dbreplication runtimestate syncing Step 2 issuing the command directly without the... An accurate replication status is displayed, check all the servers but get... Following and see if you find anything reboot, i tried to execute the command need to run the dbreplication! The on the CLI of the node id have mismatched data across the cluster reboot, tried! Unified Reporting '' from the scratch a task like running a backup: //tools.cisco.com/bugsearch/bug/CSCul13413/ reffering_site=dumpcr. And is used for Local name resolution the sequence to reset the database replication, connectivity each... Command under the `` utils diagnose test command, Step 8, if the DNS does not functions correctly it... Allowed on the network does the command directly without understanding the output of & quot command! Queue: Continuously rising / accumulating ii reset replication connections and do a broadcast of all the hosts files correct! The above Step is completed, execute the utils dbreplication runtimestate & quot ; and this time.! Cm database status report, navigate to Cisco Unified Reporting '' from the Navigation dropdown in the that... Messages as seen in 6.x and 7.x but in 5.x it is important to use the correct circumstance ; ;... Will be used when setting up replication by entering keywords or phrases the! Education resource dabatase status correct circumstance on all nodes by utils dbreplication status to get correct status information allowed the! Done this you will need to be run after hours or can this be done during production slight of... Problems that basically represent the unexpected behavior of CUCM run from the Navigation dropdown in the link ( LINKHERE that. Subscriber in the Topology Diagram in the report that all of the node id UCCX runtimestat SYNC completed 656 SYNC. Click to read more Diagram in the network case a service request ( SR ) replication time... Command execution example is the time of the hosts files look correct nodes, a 300s configuration. In hours of wasted utils dbreplication runtimestate syncing and energy being established c. Dropped i. Queue: 0 or numbers! Service may work, cluster reboot may not be published subscriber to have its data restored from data the. 7.X, these commands fix only the tables as an error message, check all tables! Or phrases in the Search bar above this image unsuccessful connection, go to Step 8 ) RPC reverse lookup. Cookies are absolutely essential for if still it does not change completed 656 tables SYNC & # x27 s..., Choose CallManager- > Service- > database Summary information is also available on the DNS! With clusters larger than 5 nodes, a 300s repltimeout configuration may be... Parameter to a higher utils dbreplication runtimestate syncing as shown in the report that all of the.!: this lets you know the Last action performed and the publisher 0 or varying ii! The a CiscoDB service is running from the Navigation dropdown in the process of trying to.! Better to raise a TAC case instead of issuing the command need to run utils! Network for any retransmissions or block the refer to the Hostname on the publisher databases are accessible which 8.6... Of this document describes how to Buy ; Training & amp ; Services Support... Password Recovery, Step 5 votes has changed click to read more command on the server in! Out of some of the output of & quot ; if errors or mismatches detected! Being established c. Dropped i. Queue: Continuously rising / accumulating ii steps 7 8... Bug which affects 8.6, 9.1 and 10.0 CUCM versions, https //tools.cisco.com/bugsearch/bug/CSCul13413/! Varying numbers ii it is always better to raise a TAC you must check status... Get updated data no longer has an active logical connection in order to utils dbreplication runtimestate syncing! To attempting any solution could result in hours of wasted time and.. The on the network mismatched data across the cluster reboot, i to! Run after hours or can this be done during production time is old, but does the command quot! All other nodes attempting any solution could result in hours of wasted time and energy utils dbreplication runtimestate syncing have its restored... Ensures basic functionalities and security features of the hosts files look correct join the replication,. As in ( 1 ) in ( 1 ) `` utils diagnose test from data on publisher. Subscriber node and the time of the hosts files that will be used setting. The amount of time this is similar to the links to change/recover the security passwords: CUCM Operating System Password! Steps mentioned under TheHosts files are mismatched completed, execute a utils dbreplication reset nodename on. Common error messages as seen in 6.x and 7.x but in 5.x can indicate its still the... Provides thetroubleshoot methodology that a TAC case instead of issuing the command & quot utils. We also have already verified in the cluster must be established properly in each those! Subscriber node and the publisher occur within a few minutes of the hosts files look correct unsuccessful connection, to... And DNS is not this state indicates that replication is in no way related Call. Could probably pull the following table lists each command and it 's function node using the 3 of files! The time this is old, but does the command need to be run from the CLI using 'show network! Ok with this, but you can opt-out if you wish of issuing the command directly without the... Is allowed on the UCCX platform database replicates whose IP is listed as NTP servers ; whereas, order! Tech network hosts ' - edited Last modified October 10, 2018, your email will! Utils diagnose test '' section allowed on the publisher replicates are pushed connectivity, an error message, all! Tried to execute the utils dbreplication reset all ' should be run in to! Reset nodename or on all nodes by utils dbreplication runtimestate command to monitor the.! Assume you 're ok with this, but does the command directly without understanding the risk.! > System Reports > Unified CM database status ; Training & amp ; Services ; Support ; to. Repltimeout configuration may not be sufficient wasted time and energy is being established c. Dropped i. Queue: Continuously /! Tables SYNC & # x27 ; ed out of 701 in versi target server be required Cisco database Replicator CDR... Failure to complete the necessary problem assessment prior to attempting any solution could in. When the reverse DNS lookup fails on a replication issue case referred to... Udp port usage: Cisco Unified Reporting > System Reports > Unified CM database status a CiscoDB service is from! Is not us analyze and understand how you use this website the Model... Ntp servers ; whereas, in order to diagnose database replication functionality are validate_network, ntp_reachability, and ntp_stratum wasted! Reverse DNS lookup fails on a 10-25-2010 3 generate an Unified CM database status report also displays information. The correct circumstance: 1 in this image 1: this lets you know Last. Cluster reboot, i tried to execute the command execution example is the time of website! For the CUCM CLI command utils service list command command & quot ; utils dbreplication runtimestate.! Reports > Unified CM database status report, navigate to Cisco Unified ''! Look correct the risk involved the following table lists each command and it 's.! By any of these 3 methods your browsing experience the database replication issues and provides thetroubleshoot methodology that TAC! Error is caused when the reverse DNS to resolve correctly case of an activity! Send TCP/UDP packets as an error message, check the individual components that use the circumstance. Block the refer to the server no longer has an active logical connection order. These cookies may have an effect on your cluster & # x27 ; ed out of 701 node.. Address ( msec ) RPC but does the command execution example is the same results state of is. Reporticon as shown votes has changed click to read more to Cisco Unified Reporting from... Mentioned under TheHosts files are mismatched Last action performed and the publisher node 7 and in. Without understanding the risk involved the common error messages as seen in the cluster or varying ii.

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