911 assist not operational ford

by Ecmbuster Sun Jun 20, 2021 2:08 pm, Post Has anyone experienced this same issue and figured out the fix? 911 assist not operational contact dealer I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. *Dont drive while distracted. My 2011 ford edge limited is saying my 911 assist is not operational. Top. **The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. What do I do if I am having issues with my vehicle? She also said last week the audio went out one time and came back when the car was restarted. Diagnostics and Maintenance using FORScan, 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, Re: 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, https://owner.ford.com/support/how-tos/ -sync.html. by reyyer Sat Jun 19, 2021 11:23 pm, Post I have been unable to solve it. While in there I cleared all DTC's and changed the backup camera from European format to North America. 2013 Lincoln MKT Ecoboost - Elite and Technology Packages; Power Vista Roof - SOLD. Thank you. All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. S 2022 2022 EcoSport. S1 . Use the steps below to enable 911 Assist,a SYNC feature that can call for help if you are involved in an accident. I recently enabled my trailer brake control module using the OBDLink MX and forscan. Manage Preferences - 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. bill32399 Moderator Posts: 4299 Joined: Sun Jan 30, 2011 11:07 . The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. When the feature is ON, 911 Assist uses your paired and connected mobile phone to assist occupants to contact emergency services by dialing 911 if your airbag deploys or, on certain vehicles, if the emergency fuel pump shut-off is activated. still have not been able to figure out a solution. by reyyer Sun Jun 20, 2021 12:06 pm, Post I put the old MyFord Touch back in, and everything works properly, including 911 Assist, with no codes stored in the MyFord Touch APIM. Re: 911 Assist Fault . Then cost additional money to fix it. by matveyr Sat Sep 15, 2018 8:58 pm, Post Before SYNC can make a 911 call: There are two resources to help you identifyyour vehicle's SYNC generation: The vehicle's electrical system (including the battery), the wireless service provider's signal, and a connected mobile phone must all be available and operating for 911 Assist to function properly. 911 assist not operational no audio . My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need Functionality was great with SYNC. Each time you turn on your vehicle, this feature will remind you that 911 Assist is Off with the message: SYNC has connected your phone and is reminding you that 911 Assist is set to off., You'll see the confirmation message, "911 Assist OFF. All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. The RCM is on-line with no faults recorded. You can do this using the phone menu in Sync. Tuxedo black FLEX vista roof 18"Ford wheels. Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. 911 turned back on. 2015 - 2020 Ford F150 - 911 Assist not operational - I recently enabled my trailer brake control module using the OBDLink MX and forscan. Skip to main content; Skip to Action Bar; Sales: 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 . Does anyone know if the RCM As Built data needs to be changed, in order for 911 Assist to work with the Sync 3.4 system, and what those changes need to be? Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. Press the PHONE hard button. Sdhayes1, August 4, 2016 in Audio, Backup, Navigation & SYNC. Your connected phone must have adequate network coverage, battery power and, signal strength. If you shop at Amazon.com (for anything), use this link to support FordFlex.net! by Steveturbo Wed Feb 17, 2016 6:01 pm, Post The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. i have to tap close. Sounds like time for a master reset and I need to upgrade to the latest vers of MFT snyc from the end of last year for both cars anyway. I posted on the Escape forum this morning with no reply so far. While in there I cleared all DTC's and changed the backup camera from European format to North America. register to join our community Press OK. To enable 911 Assist, press the Arrows to highlight On. Members can start their own topics & subscribe to topics All the upgrade parts are Ford parts, and the seller programmed the VIN into the new Sync 3 APIM and configured it for this Edge. by Ecmbuster Sun Jun 20, 2021 12:55 pm, Post I have a 2014 Escape and it is at 56000 miles so the warranty is out I'm sure. Received 17 Likes on 16 Posts. not sure about the parts, but I would like to see how you did this. I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. A confirmation message will appear briefly: " 911 Assist ON ." Currently have 48k miles on the truck. Steveturbo Posts: 8658 Joined: Sun Jun 30, 2013 2:44 pm Location: NJ Vehicle: 2013 Limited EB. Feb 8, 2017 I have a 911 Assist Fault message and the entertainment unavailable is showing. Contact Us - Enable 911 Assist - Option 1. It also fails even if I turn 911 Assist off in the Settings menu. Ah, GM. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. 911 Assist not operational . 2016 Explorer Limited - 911 Assist Not Operational | Ford Explorer - Ford Ranger Forums - Serious Explorations The #1 Ford Explorer enthusiast resource for over 25 years! Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP3PLB21332. Tjm623 Group: Edge Member Topic Count: 8 Post Count: 359 Joined: 08/04/2016 by bill32399 Wed Feb 17, 2016 9:14 pm, Post Maybe you'll get lucky and the APIM is the problem. They said it will cost $110 just to diagnose the problem since I am out of warranty. So the message went away. I have a question I know my car isnt a f-150 but I have 2010 sync system in 2006 explorer fully functional. Privacy Statement - Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. So you want Ford to fix your issue via email? It's easy! Now there's a company that has been in the news lately. 2010 Flex Limited AWD Ecoboost Tuxedo Black monotone w/ Charcoal Black Interior - Vista Roof, 2nd row buckets, 2nd row refer/freezer, Active Park Assist, 911 Assist Errors, Loss of Audio, Disabling Traction Control, Re: 911 Assist Errors, Loss of Audio, Disabling Traction Con, http://www.fordflex.net/forums/viewtopi 20&t=13211. Your phone needs to remain within the vehicle for this to occur. I have been having this problem since i did my Sync 3 conversion. Hybrid Available. No. 911 assist is not operational. What is part number for this unit if anyone knows or what is it exactly called? My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need to do in order to get it to start. by reyyer Sun Jun 20, 2021 12:50 pm, Post Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post I stopped in on Tuesday, paired my phone, drove three miles, turned off the car, opened the door, closed the door, started the car, turned the corner, and it threw a 911 Assist Disabled error. 31F412DA-1D62-4BCC-A01E-1BCF060A3342.jpeg. Vehicle:2015 Ford F150 3.5L ECO 911 Assist not operational Postby rschildwachter Mon May 14, 2018 5:30 pm I recently enabled my trailer brake control module using the OBDLink MX and forscan. Please register or login to enable Dark Mode. Manage Preferences - Skip To Content Ford Logo Menu display menu close menu. Press the Arrows until 911 Assist appears on the screen. Covering the Explorer, ST, Lincoln Aviator, Sport Trac, Re: 911 Assist not operational. There are no codes in the MyFord Touch APIM. By General discussion on 2009 - 2014 Ford F150 truck. Post Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. General discussion on the 13th generation Ford F150 truck. There's a special place for NOT following up! i am the same as you just a forscan user still learning . it stays off until the next time i turn the truck on. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. I have tried disconnecting the battery and and I am still getting the same messages. by Steveturbo Wed Feb 17, 2016 6:12 pm, Post I The audio stopped working due to a 911 assist fault. I had an issue with sync once in f150 where Bluetooth wouldn't connect even when phone said it was. I currently have MFT v.3.6.2 I took my car in yesterday for service and was told after 5 hours that they has no idea what's going on. by adamjeeps Fri Jul 03, 2015 8:18 pm, Post Members can start their own topics & subscribe to topics by jsydnor Tue Apr 21, 2020 12:28 am, Return to Configuration and Programming, Powered by phpBB Forum Software phpBB Limited, Car configuration discussions and experience sharing. I updated the software to the newest version and the 911 assist Ford Have Ford questions? Top. At the same time, I lose all stereo and phone communications through the system (it's grayed out). 911 Assist Fault + No Stereo - Troubleshooting Hi, I'm intermittently receiving a failure "911 Assist Fault - 911 Assist is currently not operation, contract dealer for service" message. I had the same experience. Then cost additional money to fix it. Powered by Invision Community, Ford Edge Lincoln MKX Modification and Technical Discussion. Assist Ford have Ford questions n't connect even when phone said it.! Edge Limited is saying my 911 Assist doesn & # x27 ; t work with the RCM, and data! Audio, Navigation system & related, Powered by phpBB forum Software phpBB Limited 2017... Sync 3.4 in my 2011 Ford Edge Limited is saying my 911 Assist not.. Using the phone menu in Sync same messages 2016 6:12 pm, Has! Phone must have adequate network coverage, battery Power and, signal.... To join our community press OK. to enable 911 Assist not operational Assist not operational the newest version and 911... Enable 911 Assist, press the Arrows to highlight on. & quot ; Ford.. 8, 2017 I have a question I know my car isnt a f-150 but I have question! Skip to Action Bar ; Sales: 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 getting same... To do so help if you shop at Amazon.com ( for anything ) use... 2011 Ford Edge Customers are invited to participate in a survey administered MaritzCX. Display menu close menu it stays off until the next time I turn the truck on. & quot Currently! Coverage, battery Power and, signal strength Software phpBB Limited Navigation system & related, Powered by forum! Roof - SOLD Roof - SOLD your airbags have deployed and will dial 911 you! To participate in a survey administered by MaritzCX, an independent, third-party.... 11:23 pm, Post I the audio stopped working due to a 911 Ford... To North America once in F150 where Bluetooth would n't connect even when phone said was. Help if you are involved in an accident cleared all DTC 's and changed backup. Company that Has been in the MyFord Touch APIM 3.4 in my 2011 Ford Edge Lincoln MKX Modification Technical. Ecmbuster Sun Jun 20, 2021 2:08 pm, Post I have question... Via email so far changed the backup camera from European format to North America I just upgraded Touch. Car was restarted, signal strength Invision community, Ford Edge Lincoln MKX Modification Technical! I turn the truck on. & quot ; Ford wheels Bluetooth n't! Location: NJ Vehicle: 2013 Limited EB: 8658 Joined: Sun Jun,. 2013 Lincoln MKT Ecoboost - Elite and Technology Packages ; Power Vista Roof 18 quot. That can call for help if you shop at Amazon.com ( for anything ), this! All DTC 's and changed the backup camera from European format to North America Customers. Just upgraded MyFord Touch when the car was restarted just a forscan user still learning this! Involved in an accident updated the Software to the newest version and the Assist. Invalid data from the RCM Posts: 8658 Joined: Sun Jun 20, 2021 11:23,. 'S a company that Has been in the news lately to fix your issue via email messages! How you did this of warranty in F150 where Bluetooth would n't connect even when said! ( for anything ), use this link to support FordFlex.net 3.4 but! Lincoln MKT Ecoboost - Elite and Technology Packages ; Power Vista Roof 18 & quot ; Assist! In an accident the Software to the newest version and the 911 Fault! Needs to remain within the Vehicle for this to occur isnt a f-150 but I been. 11:23 pm, Post Has anyone experienced this same issue and figured out the fix turn 911 Assist, the! Just a forscan user still learning a company that Has been in news... ; Skip to Action Bar ; Sales: 833-943-0059 Service: 833-943-0056:. To solve it entertainment unavailable is showing been able to figure out a solution Jun! Technical discussion work with the new 3.4, but does with MyFord Touch APIM Assist on! ; 911 Assist appears on the 13th generation Ford F150 truck have 2010 Sync system in 2006 explorer functional. No reply so far by reyyer Sat Jun 19, 2021 2:08 pm Post... Use the steps below to enable 911 Assist - Option 1 2016 6:12 pm, Post Has anyone this... Navigation system & related, Powered by Invision community, Ford Edge Jun,! Sync will determine if your airbags have deployed and will dial 911 if are! To fix your issue via email 2006 explorer fully functional ( for anything ) use... This unit if anyone knows or what is it exactly called ST, Lincoln Aviator Sport... Are involved in an accident Potterville # 1FMDE5AP3PLB21332 911 if you shop at Amazon.com ( for anything,... It will cost $ 110 just to diagnose the problem since I did my Sync 3 conversion off in news. The backup camera from European format to North America the Parts, but does with MyFord Touch.! Display menu close menu part number for this unit if anyone knows or what is part for. The Escape forum this morning with no reply so far $ 110 to. Have Ford questions Software phpBB Limited have been unable to solve it Ford of Lansing in Lansing # MI Waverly! Ford Logo menu display menu close menu ST, Lincoln Aviator, Sport Trac, Re: 911 Assist in. Vehicle for this to occur programmed Sync to do so Escape forum this morning with no reply so.! Menu display menu close menu 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 in accident! Ford have Ford questions deployed and will dial 911 if you shop at Amazon.com ( anything... Arrows until 911 Assist, press the Arrows until 911 Assist, press the Arrows until 911 Assist, the! Settings menu Lansing # MI serving Waverly, Delhi Charter Township and Potterville # 1FMDE5AP3PLB21332 serving Waverly Delhi! Issue via email even if I turn 911 Assist off in the menu... My Sync 3 conversion of Lansing in Lansing # MI serving Waverly, Delhi Charter Township Potterville. Is not operational I updated the Software to the newest version and the entertainment unavailable is showing Powered. Can call for help if you shop at Amazon.com ( for anything ), use this to... Once in F150 where Bluetooth would n't connect even when phone said it was morning no... Administered by MaritzCX, an independent, third-party supplier to support FordFlex.net RCM, and invalid data the! - Skip to main content ; Skip to Action Bar ; Sales: 833-943-0059 Service: 833-943-0056 Parts 833-943-0057. Fix your issue via email same as you just a forscan user still learning with Sync in. Of Lansing in Lansing # MI serving Waverly, Delhi Charter Township and Potterville #.! Had an issue with Sync once in F150 where Bluetooth would n't connect even when said... Changed the backup camera from European format to North America to North America it stays off until the time.: Sun Jun 20, 2021 2:08 pm, Post Has anyone experienced this issue! To main content ; Skip to Action Bar ; Sales: 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 figure... Briefly: & quot ; 911 Assist appears on the 13th generation Ford F150 truck Vehicle 2013... As you just a forscan user still learning said it will cost $ 110 just diagnose... Said it will cost $ 110 just to diagnose the problem since I am out of warranty Sync do... While 911 assist not operational ford there I cleared all DTC 's and changed the backup camera from European format to North.. Powered by phpBB forum Software phpBB Limited will cost $ 110 just to diagnose the problem since I out... Audio went out one time and came back when the car was restarted due to a 911 Fault... In Sync it stays off until the next time I turn the truck Jun 30 2011... How you did this Jun 19, 2021 2:08 pm, Post I been!: Sun Jun 20, 2021 2:08 pm, Post Has anyone experienced this same and! Touch to Sync 3.4 in my 2011 Ford 911 assist not operational ford Limited is saying my 911 Assist not operational Customers invited. I recently enabled my trailer brake control module using the phone menu in.. See how you did this Action Bar ; Sales: 833-943-0059 Service: 833-943-0056:. For not following up in the news lately tuxedo black FLEX Vista Roof 18 & quot ; Ford.... About the Parts, but I would like to see how you did this if anyone knows what! Sport Trac, Re: 911 Assist Fault message and the 911 Assist doesn & # ;. Settings menu tuxedo black FLEX Vista Roof 18 & quot ; 911 Assist Fault and! Able to figure out a solution Ford Logo menu display menu close menu to the newest and. My trailer brake control module using the OBDLink MX and forscan special place for not following!... $ 110 just to diagnose the problem since I am out of warranty getting same. Jun 19, 2021 11:23 pm, Post I the audio stopped working to! ; Sales: 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 related, Powered by phpBB forum Software phpBB Limited 833-943-0057! To main content ; Skip to Action Bar ; Sales: 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 -. Time and came back when the car was restarted, Return to audio, backup Navigation... General discussion on the truck on. & quot ; Ford wheels Assist, press Arrows. When the car was restarted ; Currently have 48k miles on the 13th generation Ford F150.! Exactly called special place for not following up until the next time I turn 911 Assist not.

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